Get in Touch
We Are Here Around the Clock
Our IP-TV UK support team operates 24 hours a day, 7 days a week. Whether you need help getting set up, have a billing question or just want to know more about our service — we respond within minutes.
WhatsApp Support
The fastest way to reach us. Send a message on WhatsApp and our team will respond within minutes, day or night.
Message on WhatsApp+44 7311 128276 · Available 24/7
Email Support
Prefer email? Write to us and we will respond within a few hours. Ideal for detailed technical queries or account management.
info@ip-tvuk.comResponse within 4 hours
Our Office
We are a British company, headquartered in central London. We are proud to serve UK households from the heart of the capital.
Great Portland Street4th Floor
London
United Kingdom
Looking for a free trial? Just message us on WhatsApp mentioning your preferred device and we will activate your trial immediately — no payment required.
Common Support Topics
Simply message us on WhatsApp with your chosen plan. We will guide you through payment, send your credentials within minutes and help you set up on your preferred device. We support Firestick, Smart TV, Android, iPhone, Windows, Mac and many others.
Yes — our support team provides step-by-step setup assistance on WhatsApp for every device we support. Most setup issues are resolved in a single conversation. You can also visit our setup guides for self-service help.
All billing queries are handled via WhatsApp. We can process upgrades, answer payment questions, apply our refund policy and manage your account. There are no automated systems — you speak directly with a person.