Frequently Asked Questions

IP-TV UK is a premium internet television service providing 25,000+ live channels, 80,000+ on-demand movies and series, and all major UK sports in up to 4K quality. We serve UK households from our London base and have done so since 2021.

Yes. We offer a free trial with full access to our complete service — no credit card or payment details required. Simply contact us on WhatsApp to have your trial activated within minutes. Visit our free trial page for details.

We have been serving UK customers since 2021. Over four years, we have grown to serve more than 50,000 households and have maintained a 4.9-star average customer rating throughout.

We recommend 10 Mbps for HD streaming, 25 Mbps for 4K content, and 50 Mbps if multiple household members are streaming simultaneously. Most standard UK broadband packages comfortably exceed these requirements.

We recommend IPTV Smarters Pro for most users — it is available on Firestick, Android, iOS and Smart TVs. TiviMate is excellent for Android TV users. GSE Smart IPTV works well on Apple TV. Our support team will recommend the best app for your specific device.

Yes, IP-TV UK is compatible with most VPNs. However, we recommend connecting without a VPN first to confirm everything is working correctly before adding that layer. If you experience quality issues whilst using a VPN, try disabling it to rule it out as a cause.

Every IP-TV UK subscription includes five simultaneous connections. Your entire household can stream different content on different devices at the same time with a single subscription.

Yes. IP-TV UK works on all major Smart TV brands including Samsung (Tizen), LG (webOS), Sony (Android TV), Philips and Hisense. We have dedicated setup guides for each platform.

Yes. All nine Sky Sports channels — including Sky Sports Main Event, Premier League, Football, F1, Cricket, Golf, Tennis, Boxing and Arena — are included in every subscription at no extra charge.

Our channel library is reviewed and updated weekly. New channels are added, non-working channels are fixed or replaced, and we continuously improve quality across the service.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Bitcoin, Ethereum, USDT Tether and UK bank transfer. All payments are processed securely via WhatsApp.

Yes. We offer a 7-day money-back guarantee on all subscriptions. If you are not satisfied within the first seven days, contact our support team for a full refund with no questions asked.